Trust is achieved with regular communication and face-to-face interaction. One way of doing that is with weekly teleconferences. Depending on the complexity of the problem, it may need to be daily or every other day. Use email to help clarify topics and get answers to quick questions. The pivotal point in such communication is that this has to be bidirectional with equal vigor and engagement. Also, travel at all levels by both organizations should be encouraged.
Bikaner, Rajasthan, India
