Excelsol - Business Excellence Solutions Bangalore, Karnataka

This course is recommended for all managers and professionals who need to understand and work on sox compliance. · it and information security managers and professionals · risk and compliance officers · it and security process owners · network, system and security administrators · it auditors · it, security and management consultants.

Objective: To train the participants on the principles of ITIL® version 3 and prepare the participants for the foundation exam conducted by EXIN. Target audience: o Support IT team members o IT managers who manage outsourced IT activities o Quality professionals into monitoring processes and performance o Service Support team members o IT managers o CIOs / CTOs o Anyone interested in understanding the service process best practices and/or aiming at foundation certification achievement What you get? At the end of the workshop, the participants would be able to : • Understand the ITIL concepts and process interactions. • Define processes per the framework. • Apply the concepts in their wokplace. • Appear for the Exin Foundation exam • Have a broader perspective of IT processes and the business alignment A goodie bag with tools to understand the methodology, implement the it. Certificate of participation. A never before fee: Contact us Fee includes course ware, applicable taxes, executive lunch, coffee/tea, cookies.