We offer Crm and Contact Management. As the organization evolves over a period of time, they look for better customer management and sales tools to manage their existing and prospective customers. CRM or Customer Relationship Management is not a piece of software to manage your customers. CRM is an approach which consists of various processes mainly: Front office operations: Front Office operations include direct interaction with existing and prospective clientele which can be by Phone, mail, personal meetings, emails and various other methods Back office operations: Back office operations are generally hidden to clients but play a key role in front office operation. Key activities include billing, maintenance, planning, marketing, advertising, finance, manufacturing, etc.