Other Products / Services #1961429

• Establishing connections (circuits) between the telephone sets of two users. (e.g. mapping a dialed number to a physical phone, ensuring the phone isn't already busy)
• Maintaining such connections as long as the users require them. (I.e., channelling voice signals between the users)
• Providing information for accounting purposes (e.g. metering calls)

• Auto Attendant
• Automatic call distributor
• Automated directory services (where callers can be routed to a given employee by keying or speaking the letters of the employee's name)
• Automatic ring back
• Call accounting
• Call forwarding on absence
• Call forwarding on busy
• Call park
• Call pick-up
• Call transfer
• Call waiting
• Camp-on
• Conference call
• Custom greetings
• Customized Abbreviated dialing (Speed Dialing)
• Direct Inward Dialing
• Direct Inward System Access (DISA) (the ability to access internal features from an outside telephone line)
• Do Not Disturb (DND)
• Follow-me
• Music on hold
• Night service
• Shared message boxes (where a department can have a shared voicemail box)
• Voice mail
• Voice paging (PA system)

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