E-ventures

MP Nagar, Bhopal, Madhya Pradesh

We provides with an unique Customer Loyalty Application that help companies to enhance customer relation and retention. It is an easy and cost effective way for business growth. MassTouch-CLM offers facilities like, Transaction Alerts, Communication Tools, Electronic & Social Media Integration & more than 15 Search options with graphical presentations. It offers business with a detailed insight in the business process in lieu to Customer Database, Sales Analysis, Communication Tools, Reward Point Manager & Referral Business System, etc. It is an one-stop application that reduces the business load and helps it to grow. MassTouch-CLM gives business an edge over competitors by creating loyal and repeat customers. Features of MassTouch-CLM : Reports for a 360 degree Analysis. Track Employee Performance. Manage Customer Database. Data Segmentation. Promotes Various Schemes. Controls Business Online. Reward Point Manager. Referral Sales. Multiple Search Options. Effective Communication Tool. Transaction Alerts. Cross–Selling, Up Selling and Switch Selling. Creates Brand Preferences. Analyzes Buying Frequency & Pattern. Personal touch with the customers. Online Business Tracking & Management.

MassTouch-Connect is a one click application connecting business to the world. It works as a two way process, providing benefits to the customer in terms of improved services and helps business to retain and expand customer base, sales conversion and lower operating cost. MassTouch-Connect, connects website to the business center. It works in a simple 4 steps: Web visitor submit the number in the desired box. Clicks on the “call me” icon to request call. The request is sent securely via the internet to the service, prompting two calls-first to the company and second to the customer. The company is connected to the caller and the business conversation is initiated.