Prerna Consultancy Services

Saket, Delhi

Job description team leader international campaign desired candidate profile key responsibilities and skills required 1. candidate should have worked as a team leader in an technical sales project. 2. should have worked in an international bpo with in technical sales or technical support process with a minimum of 2-5 years of experience 3. must be able to demonstrate excellent people management skills including quality coaching, development through the effective personal development plans and performance management. 4. must have a proven track record of successfully managing inbound sales campaigns and achieved targets. 5. maintain daily, weekly and monthly sales report for the management. 6. preparing & maintaining reports on team performance 7. motivating agents to achieve daily targets by conducting feedback sessions 8. candidate should have excellent communication skills 9. ensure remote quality monitoring sessionsare completed with agents to determine personal development and call quality. 10. ability to work under pressure. 11. excellent decision making and problem solving skills.

Job description team leader international campaign desired candidate profile key responsibilities and skills required 1. candidate should have worked as a team leader in an technical sales project. 2. should have worked in an international bpo with in technical sales or technical support process with a minimum of 2-5 years of experience 3. must be able to demonstrate excellent people management skills including quality coaching, development through the effective personal development plans and performance management. 4. must have a proven track record of successfully managing inbound sales campaigns and achieved targets. 5. maintain daily, weekly and monthly sales report for the management. 6. preparing & maintaining reports on team performance 7. motivating agents to achieve daily targets by conducting feedback sessions 8. candidate should have excellent communication skills 9. ensure remote quality monitoring sessionsare completed with agents to determine personal development and call quality. 10. ability to work under pressure. 11. excellent decision making and problem solving skills.