We are offering complaint management.
Softland cms - complaint management system is a unique way to manage service support sentiments informations from customers. Customers can access this web-based software and register their complaints frankly. They will get an sms acknowledgment and can track the status of their case based on that. The server software will give instruction to the concerned service centreengineer and will update the customer accordingly. In the modern highly competitive market, especially for home appliance, automobile, bfsi industries, softland cms will be an ideal solution to retain the customer and increase business.