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system integration is a non-major manufacturing company’s works on turn key projects of a small to very large and complex in sizes. system integrators provides the solution to the customer which encapsulate with multiple sub systems from different source of technologies, products of tailor made specifications with a whole lot of bill of materials (bom) and services with its multiple stages of deliveries, locations, implementations, commissioning and maintenance of the system in an cost effective manner.
skysoft has implemented the solution in three different modules as
sales crm : manages the business operation prior to sales starting from enquiry, lead, tendering process, cost estimation with bill of material (bom) and bill of resources (bor), proposal generation, follow-ups, amendment of proposal till getting the orders.
core erp :Â manages the entire operation from sales order processing, bom finalization with multiple level of approval configuration, material management, stores and inventory, project wise inventory management, hr & payroll, asset management and tracking and all element finally converges to finance and able to generate and track project wise costing.
service crm : manages starting from the installation and commissioning of the project, subsequent to the post sales, manages warranty maintenance, service ticket maintenance based on service level agreement (sla), post warranty support etc. manages the spare maintenance, spare warranty claim with the oem or suppliers and replacement etc.
the most challenges in this system is  tracking of multi stages of billing and payment collection,  material tracking etc was seamlessly handled across the system.
skysoft domain expertise and experience processes in providing solution to the unique challenges pertaining to this industry will be the advantages for system integration and epc companies.