Business Process Outsourcing (BPO) includes the operations and responsibilities of a business process to a third party service provider. The BPO includes various functions like back office outsourcing which includes internal business functions and front office outsourcing which includes customer care services.

Business Process Outsourcing (BPO) includes the operations and responsibilities of a business process to a third party service provider. The BPO includes various functions like back office outsourcing which includes internal business functions and front office outsourcing which includes customer care services.