Mumbai, Maharashtra, India
We offer a complete product range of qualitative research services, b2b research services, Market Research, Consumer Research Services and Competitive Product Research
We offer a bouquet of traditional face-to-face as well as new age online qualitative research solutions, allowing our clients to dig deeper, providing richer insights quicker than ever before. Syntellect has the capability to conduct the following qualitative research studies: FGD - Focus Group Discussions In-depth interviews: IDIs and TDIs Ethnography (HomeOnsiteIn-store) Online Bulletin BoardsCommunitiesDiaries In Home Use Test (IHUT) Online blogVideo blog
ACT: It is 6-7 times more expensive to acquire a new customer than it is to keep a current one. You cannot persuade anyone that they want or need to buy what you are offering, unless you clearly understand what it is your customers really want. Which is where we come in… We are consumer experts that can bring alive the consumer opinion from the pile of data and can conduct research amongst all possible target groups as required by the client productservice. Whether you are a brand manager looking to understand your target customer segments, or simply need a consumer survey to help generate content or PR, our experienced research team will work with you at every step of the way to make the process as simple as possible. We take the time to understand all of your needs – from your objectives, to your action plans from the research, to also your timelines & budget. Our research reports are non-templated and are written with the entire audience in mind, and in simple non-research language so that non-research professionals can consume and work ahead with it. Giving strategic recommendations is a way of life for us, along with giving you ongoing support for the life of your research data.
2B markets are very different from those in B2C – fewer customers, higher purchasecontract values, industry verticals requiring specialist knowledge, a more complex decision making process, longer term client relationships and a greater emphasis on personal relationships. B2B Research must reflect these differences if it is to be successful. We work with organizations to define and resolve commercial issues, using research insights to help them make accurate and strategic business decisions. Syntellect has in-depth B2B research skills and experience across a wide range of sectors. Our specialist B2B Research services include: Customer satisfaction Market profilingsizing Market forecasting Competitive intelligence