Taction has a very high level of crm domain expertise and has been supporting the clients in choosing the most cost effective, reliable and scalable integrated crm application platform. Taction crm practice has sugarcrm experts with more than 10 years of experience in implementing crm for a wide variety of industries including education, travel, non profit organizations, telecom and internet security service providers, finance, manufacturing, media and entertainment. Our crm services include: sugarcrm suitecrmconsultingprocess mappingprocess reengineering & best practices implementation cti for service desk customizationmodule development theme development integration integration with other legacy applications accounting application (quickbooks, tally)

We make sure of you being utmost effective in managing your relationship with the customers by logging and monitoring your customer cases centrally, allowing for a detailed history of customer requests and alerts as part of every account. Track the effectiveness of your case and issue handling processes to ensure customer satisfaction. Referring to the integrated Knowledge Base, provide consistent, accurate and faster resolution as per agreed SLA. Empower your customer with an enriched FAQ database access for the answers they need quickly.

In the age of information revolution, one can buy and sell almost everything at your doorstep with the magic of e-Commerce or eCommerce in this 21st century. Taction is one of the very few eCommerce services specialist having in-depth exposure by creating and managing your online store. We design scalable and stable e-commerce application that can easily integrate different payment systems, complex product line management, shipment management and e-shop customer management. Taction helps you build appealing online shopping experience by adapting technology and design with your business objective. We have worked with many brands to build next generation ecommerce solutions that are intuitive, scalable and highly secure. Our creative prowess and technology strength have consistently delivered businesses an enhanced selling experience with higher ROI.

We assist our customers to effectively create, execute, schedule and track marketing campaigns across multiple channels. With web-to-lead forms, you can have your leads directly created in your SugarCRM or SuiteCRM and set a workflow to assign them to sales reps once they are converted into sales opportunities. Real time analytical reports would support you in effective utilization of every penny spent.

We are committed to long-term partnership and offer full-cycle services starting from consulting, design, implementation, build, migration, and support services that can help you to promote a successful business. We adopt the best practices and industry-leading platforms to make technology fit in with the vision of your business. Accelerate innovation and get a competitive advantage with Tactions business intelligence solutions. Our extensive experience and dedicated experts can help you unlock data value for faster decision-making and maximum efficiency. Our BI services are committed to help businesses get better insight, and drive better outcomes for maximum growth.

Taction engages with its customers as per their business needs. We are involved to help our customers make the right choice from strategy to implementation as we understand that innovative solutions require an in-depth analysis. We recommend different models with the aim to provide maximum return at low cost.

CMS design and development are both an art and science. It may seem simple on the outside, but behind sophisticated algorithms are used to help customers give ultimate experience. Taction helps businesses build or expand content management system to create exciting digital experiences. We know all the design creativity and technology muscle behind the CMS to create the desired spark for your digital business.

Taction has a very high level of crm domain expertise and has been supporting the clients in choosing the most cost effective, reliable and scalable integrated crm application platform. Taction crm practice has sugarcrm experts with more than 10 years of experience in implementing crm for a wide variety of industries including education, travel, non profit organizations, telecom and internet security service providers, finance, manufacturing, media and entertainment. Our crm services include: sugarcrm suitecrmconsultingprocess mappingprocess reengineering & best practices implementation cti for service desk customizationmodule development theme development integration integration with other legacy applications accounting application (quickbooks, tally)

We make sure of you being utmost effective in managing your relationship with the customers by logging and monitoring your customer cases centrally, allowing for a detailed history of customer requests and alerts as part of every account. Track the effectiveness of your case and issue handling processes to ensure customer satisfaction. Referring to the integrated Knowledge Base, provide consistent, accurate and faster resolution as per agreed SLA. Empower your customer with an enriched FAQ database access for the answers they need quickly.

In the age of information revolution, one can buy and sell almost everything at your doorstep with the magic of e-Commerce or eCommerce in this 21st century. Taction is one of the very few eCommerce services specialist having in-depth exposure by creating and managing your online store. We design scalable and stable e-commerce application that can easily integrate different payment systems, complex product line management, shipment management and e-shop customer management. Taction helps you build appealing online shopping experience by adapting technology and design with your business objective. We have worked with many brands to build next generation ecommerce solutions that are intuitive, scalable and highly secure. Our creative prowess and technology strength have consistently delivered businesses an enhanced selling experience with higher ROI.

We assist our customers to effectively create, execute, schedule and track marketing campaigns across multiple channels. With web-to-lead forms, you can have your leads directly created in your SugarCRM or SuiteCRM and set a workflow to assign them to sales reps once they are converted into sales opportunities. Real time analytical reports would support you in effective utilization of every penny spent.

We are committed to long-term partnership and offer full-cycle services starting from consulting, design, implementation, build, migration, and support services that can help you to promote a successful business. We adopt the best practices and industry-leading platforms to make technology fit in with the vision of your business. Accelerate innovation and get a competitive advantage with Tactions business intelligence solutions. Our extensive experience and dedicated experts can help you unlock data value for faster decision-making and maximum efficiency. Our BI services are committed to help businesses get better insight, and drive better outcomes for maximum growth.

Taction engages with its customers as per their business needs. We are involved to help our customers make the right choice from strategy to implementation as we understand that innovative solutions require an in-depth analysis. We recommend different models with the aim to provide maximum return at low cost.

CMS design and development are both an art and science. It may seem simple on the outside, but behind sophisticated algorithms are used to help customers give ultimate experience. Taction helps businesses build or expand content management system to create exciting digital experiences. We know all the design creativity and technology muscle behind the CMS to create the desired spark for your digital business.