Echamp Research

New Friends Colony, Delhi

eChamp Research manages one of the largest Quantitative Research Operations in the Asia Pacific Region. We quantify data and generalize results helping our clients measuring the incidence of various views and opinions in the collected samples. We use some of the updated and structured techniques such as Online Questionnaires, Telephonic Interviews, and Secondary Research using Online Business Tools for Data Collection. Our Professionally-Driven and Highly-Educated and Trained people help in running our Quantitative Operations all over the world to the purpose of collecting the required data using several techniques weather it’s an online or offline research.

eChamp Research utilizes CATI technology to optimize data quality and survey performance. Our studies conform to the highest quality standards including targeted and qualified samples, proven methodologies, monitoring and validation. We have one of the largest CATI centers in the Asia-Pacific region with a strong team of executive interviewers. Our primary research team consists of experienced multinational interviewers. Interview quality is high with all personnel well trained on projects, objectives, client sensitivities and all other factors before interviewing commences. Our Interview Quality and L&D team monitors interviews and rapidly implements necessary improvements. The interactive nature of telephone interviewing allows our interviewers to actively seek information yielding valuable qualitative and quantitative data. Specific activities include: >> Sample Planning and Development >> Survey Localization and Translation >> Telephone Data Collection >> Multilingual Support >> Coding

Consumer Insights Panel is continually growing community of approximately 2 million consumers spread across 41 countries worldwide, that helps various research companies to get responses to their research studies with high speed & accuracy, leveraging online research technologies. How it Works: Panelists are identified and sourced through reliable web traffic of various online portals and asked few demographics and profiling questions. Further, these profiles are carefully scrutinized and eligible respondents are sent invitation to complete their full-profile information while various technological checks are placed to authenticate the responses. Respondents meeting the pre-defined criteria are then added to a community where they can participate in various Online research surveys, polls etc. What kind of audiences are covered : We have significant experience & expertise in engaging high quality & hard to reach audiences; some of the examples are given below:

eChamp Research survey programming team scripts over 10, 000 surveys each year. Our expertise in market research survey programming and in–depth knowledge of various CATI and survey programming tools have enabled us to deliver a wide range of industry-leading online market research surveys

We believe sound qualitative research is a vital component in decision-oriented marketing research. It is especially useful in developing hypotheses about consumer motivations and in helping us understand a topic from the consumer's perspective, in the consumer's own language.

eChamp Research provides expert analytical advice and dedicated support services to deliver bespoke business research projects to its clients. Business research enables our clients to improve their planning and decision making processes, for both existing business lines and new ventures. Business research team clients include professional service businesses, consultancy companies, research firms, and target industry segments. We help client firms access an offshore talent pool, enabling them to benefit from greater scale and a more diverse skill set. Our business research expertise includes most major sectors and geographical markets.

eChamp Research interviews difficult to reach target ‘C’ class audiences in the B2B segment. We relish access to ‘C’ level executives and those reporting directly to them in several large organizations including Fortune 1000 companies.

eChamp research is a leading market research firm that anonymously evaluates and monitors the level of services being offered by your Organization across all the touch points to ensure that the customer or the end user is satisfied in all aspects. Our team of Mystery Evaluators evaluates the touch points and our expert team of analysts collaborates the information gathered to generate customized reports. Our detailed analysis not only facilitates in building customer base, retaining and nourishing currentexisting customers, maximizing sales and thereby, revenue, but also works as a double edged sword by highlighting the key areas of improvement across the touch points. Our well-structured reports enable your Organization to assess and enhance its employees’ sales ability and recognize the talent pool of its valuable employees. We also offer Strategic Competitor SWOT Assessments that strategically help your Organization to Formulate, Implement, Monitor and Adjust to market trends and stay ahead in the competitive world. Mystery shopping enables your Organization to measure service levels at all possible touch points including, but not limited to, In-Store, Call Center or Website evaluations. We also offer a unique End-User Feedback Program, “Mystery Sample Checks” for any retail product, which can be clubbed with an Organization’s Marketing Programs to compile and analyze the feedback of the real users of the product.