Futurecalls Technology Private Limited Chennai, Tamil Nadu

Contact centre technology futurecalls' core strength is in call center technology gained from multitude of projects handled over the years. Our services in this segment ranges from consulting, process re-engineering, product evaluation, sizing, training, turnkey technical infrastructure and telecom audit, project management & technical solutions implementation and support (from conception to completion). Futurecalls partners with leading brands to bring you appropriate technical solutions for their multi channel contact management such as ivr, acd, predictive dialer, cti, unified messaging, sms, e-mail and chat management, web collaboration and social media interaction.

We are providing Technology Management Services. Our Onsite technology management services is a proactive IT management instead of a reactive facility management. Our onsite engineers are trained to offer technical solutions for customer requirements proactively apart from providing mission critical support aligned to industry best practices. Our services are designed with our guiding CARE principle i.e. Total Customer Satisfaction through Attention to Details, Responsiveness and Technical Excellence.

We are providing Information Security Services. Our portfolio of services under this segment includes Consulting Process Implementation, Security Audit, Vulnerability Assessment & Penetration testing, Security Training and Implementation of information security and compliance standards such as ISOIEC 27001, HIPAA and PCIDSS. We also provide IT security products and solutions for Vulnerability Assessment, Web Vulnerability Scanning, Encryption, SIEM tools and Cyber forensic tools.