GenPhy IT

• MOQ 20 Pieces

GenPhy IT Your Reliable IT Support Partner   💻 IT Support & Services 🛠️ Annual Maintenance Contract (AMC) 🏢 Home & Office Solutions   Services:   Desktop & Laptop Setup   Data Recovery & Storage   Server, Router & Networking   CCTV Installation   Mobile & Device Support   📞 094334 61163 📧 genphyit@gmail.com 📍 Greater Kolkata 🆔 GSTN & MSME Registered

• MOQ 1 Units

✅ IT Support Services – 094334 61163  🔧 1. Hardware Support Installation, configuration, and maintenance of desktops, laptops, printers, and peripherals   Troubleshooting and replacing faulty hardware   Ensuring compatibility and system performance   💻 2. Software Support Installation and updates of operating systems and applications   Troubleshooting software errors and bugs   Ensuring software licensing compliance   🌐 3. Network Support Setup and maintenance of LAN, WAN, Wi-Fi, routers, switches, and firewalls   Network monitoring for performance and uptime   Troubleshooting connectivity issues   🛡️ 4. Cybersecurity Management Antivirus, anti-malware, and firewall setup   Regular vulnerability assessments and patch management   Data encryption, access control, and user authentication   ☁️ 5. Cloud & Backup Services Cloud storage setup and migration   Data backup scheduling and testing   Disaster recovery planning   🧠 6. Help Desk & End-User Support Responding to user queries and issues (onsite or remote)   Providing step-by-step support and training   Logging and managing service tickets   📊 7. Monitoring & Reporting Proactive monitoring of systems and performance   Generating regular reports on uptime, usage, and issues   Suggesting upgrades and improvements   🗂️ 8. Asset & License Management Tracking of IT assets (hardware/software inventory)   Renewal and compliance of software licenses   Procurement recommendations