
Company Information
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Contact Supplier✅ IT Support Services – 094334 61163
🔧 1. Hardware Support
Installation, configuration, and maintenance of desktops, laptops, printers, and peripherals
Troubleshooting and replacing faulty hardware
Ensuring compatibility and system performance
💻 2. Software Support
Installation and updates of operating systems and applications
Troubleshooting software errors and bugs
Ensuring software licensing compliance
🌐 3. Network Support
Setup and maintenance of LAN, WAN, Wi-Fi, routers, switches, and firewalls
Network monitoring for performance and uptime
Troubleshooting connectivity issues
🛡️ 4. Cybersecurity Management
Antivirus, anti-malware, and firewall setup
Regular vulnerability assessments and patch management
Data encryption, access control, and user authentication
☁️ 5. Cloud & Backup Services
Cloud storage setup and migration
Data backup scheduling and testing
Disaster recovery planning
🧠 6. Help Desk & End-User Support
Responding to user queries and issues (onsite or remote)
Providing step-by-step support and training
Logging and managing service tickets
📊 7. Monitoring & Reporting
Proactive monitoring of systems and performance
Generating regular reports on uptime, usage, and issues
Suggesting upgrades and improvements
🗂️ 8. Asset & License Management
Tracking of IT assets (hardware/software inventory)
Renewal and compliance of software licenses
Procurement recommendations