we offer Remote Quality Monitoring. Our obsession with Customer Interaction Quality has resulted in a separate niche practice group at Intellicom Remote Quality Management.Intellicom is the ONLY offshore quality monitoring vendor for a Fortune 200 US Company which has engaged us to monitor their US & Canadian call centers and provide feedback for compliance to internal processess, best practices and regulatory compliance.To achieve transparency and flexibility, Intellicom has built a web application where all the monitoring forms, vendor specific feedback and the actual call are available apart from various customizable reports.
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Mandavi Sharma (Intellicom Contact Centers)
28, Najafgarh Road, Delhi - 110015, India
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