Call Center Software

We are offering c.b.online pvt. Ltd. Help you run your call campaigns in a simple, easy and affordable way with no additional resources required. Cb online offers a complete solution for inbound and out bound call center companies.
e-sham, call center management software aims at improving the real time customer service with much improvisation in the operational performance. We manage the right balance between the performance, cost and productivity from the call centers.
Key features:
in compliance with the telemarketing rules and regulations
enabled acd (automated call distribution)
integrated hardware
call back tracker
monitors real time activity
reports on the historical data, saved