Customer Relationship Management

CRM FOR EXCELLENT CUSTOMER EXPERIENCE
We deliver tailored CRM solutions to grow customer loyalty, reduce risks and improve sales performance
With our years of experience in CRM consulting, CMPTL helps retail, corporate and community organisations including Banks as well as credit unions to manage their relationships both with individual customers and business clients through fine-tuned CRM solutions. Our CRM consultants help to automate manual business processes, enhance generation of customer-related data as well as effectively communicate with prospects and current customers.
At CMPTL, we guide Organisations of various types and sizes through the whole process of CRM deployment including reviewing requirements, consulting, project management, system tuning, integration, updates and training.
OPEN UP CRM OPPORTUNITIES
For midsized and large Companies: Integrate data from other banking systems, including marketing, lending, customer service and other platforms to create and retain close ties with customers wherever they are.
For community Companies: Meet the needs of local community and businesses with personalized service and product offers.
For credit Companies: Get rid of an account-centric approach and focus efforts on member convenience. Create detailed member profiles to become a trusted adviser improving member experience and, therefore, satisfaction.