Customer Relation Management

We are offering customer relation management systematic customer relationship management can make all the difference in marketing return on investment. Without some form of customer relationship management, you could risk having customers falling through the cracks, losing valuable referrals, or worse, delivering untimely marketing communications.
Streamlining your business processes through customer relationship management offers an easy way to organize your event-based and program series of marketing communications, automate their delivery, and integrate the way your entire team works, including your sales people, marketing team, customer services reps and technical support team.
Features :
flexible security & access permissions
a good crm system keeps data secure, but it also allows right users access to needed information. It should have an obvious way of allowing specific users access, without compromising data security.
Tracking partners & product support
crm software can help effectively collect information about partners and product support. This helps better manage the customer experience as it organizes information about when, why, where, how, etc. The client was dissatisfied with a product or service. It also helps track whether and how the issue was addressed.
Billing & invoicing functionality
a well-equipped crm system can also track billing and invoicing status of each customer. This helps keep financial information organized and reviews things such frequency or timeliness of payments.
Hardware monitoring
crm software that has hardware monitoring features can provide assistance with things such as checking the status and availability of hot spots, routers and other network equipment. It can save time in managing or troubleshooting hardware, leaving more time to deal directly with customers.
Integration with external applications