Customer Retention

Google Reviews and Rating

They give your business credibility, increase click-through rates, and help your rankings.
As Google is the most used and trusted search engine, people pay attention to reviews on the platform. Google reviews are important because:They raise the profile of your business online.
People are more likely to visit your website or your business if they see good reviews.They are beneficial for search engine optimization.
If Google sees that you have good reviews, your website will be ranked higher in search engine results because Google can see you are popular and offer customers a good experience. As a result, good reviews improve your relevance. Google’s algorithm is dedicated to giving searchers the most relevant results, so having good reviews will improve your ranking.The star rating based on your average rating appears under your company name in your Google Business Profile.
If you have 4 or 5 stars, this will result in more people clicking on your business listing.They allow you to receive essential feedback on your company.
Feedback from customers helps you understand how your business is perceived by others and pinpoint areas for improvement.Good reviews improve brand trust.
People trust Google, so they trust reviews found on your Google Business Profile.