Desktop and Server Support

Expert Desktop and Server Support
RM Global Consulting offers comprehensive and value-added desktop and network server support services to ensure that your business’s computer network runs efficiently and reliably. We reduce the impact of IT failures by minimizing their occurrence and any unforeseen issues are dealt with immediately.
Our desktop support and server support services are tailored to your business, making sure that your computer networks are secure and that you receive the highest levels of desktop maintenance and monitoring.
Onsite Support:
Our network of skilled field technicians across the country, near all major cities gives us national reach allowing us to proactively resolve any computer hardware, software or network issue that may arise, leaving clients with environments that are optimized and geared for optimal productivity.
Server Support
Server support includes:
Routine maintenance – Tasks vary based on server type and configuration but may include server updates and patches, defragmentation of hard disks, rebuilding of indexes, database replication, and more.
Security – We install and run sophisticated server security software to protect the server from computer viruses, spyware, malware, and other security threats.
Monitoring – We monitor the server remotely 24/7 to ensure that anomalies, performance issues, and other signs of trouble are immediately discovered and promptly addressed if warranted.
Disaster planning – What would happen to your data if your server fails, is stolen, or burns in a fire? Disasters can and do occur, despite your best efforts, making data backups an essential part of your business continuity plan. We offer a variety of data backup plans to best meet your needs.
Troubleshooting and repair – Servers can malfunction for any number of reasons, and their components can fail. Figuring out what caused the problem and promptly repairing it is one of our top priorities.