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Member Since 4 Years
Nature of Business Service Provider Year of Establishment 2002Ask for more detail from the seller
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ExpertCallers’ Inbound Call Center Services page explains the company’s professional inbound call center outsourcing solutions. It highlights that they provide 24/7 inbound customer service support with trained agents based in delivery centers in countries like India and the Philippines, serving clients across the US, UK, and Australia. Their services include handling customer inquiries, technical support, order taking, phone answering, and virtual receptionist functions to help businesses respond quickly and efficiently to incoming customer calls. ExpertCallers emphasizes Lean Six Sigma (LSS)-driven processes, quality assurance frameworks, skill-based call routing, and efforts to boost customer satisfaction, reduce average handling time, and improve first-contact resolution. Outsourcing to them is presented as a way to save costs, improve service quality, and provide reliable support while businesses focus on core operations
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