ISO 23412 Certification Service

What is ISO 23412:2020?
ISO 23412:2020 is an international standard that specifies requirements for indirect, temperature-controlled refrigerated delivery services of parcels containing temperature-sensitive goods. It covers non-vehicle-based last-mile delivery services such as those involving thermal containers, cold boxes, or insulated packages. This standard ensures the integrity of goods such as food, pharmaceuticals, and other perishable items during transit to end users.

ISO 23412 – Overview
The need for safe and controlled delivery of perishable goods has significantly increased, especially in sectors like food, healthcare, and biotechnology. ISO 23412:2020 addresses the performance, handling, and delivery procedures involved in last-mile cold chain logistics. It ensures that temperature-sensitive parcels maintain their required conditions from sender to recipient without direct vehicle-based systems. The standard applies to delivery service providers, logistics operators, and distribution centers that handle cold chain delivery without active refrigeration.

ISO 23412:2020 Key Requirements
Defines criteria for temperature-controlled packaging and delivery containers.
Specifies performance requirements for insulated boxes, cold packs, and passive cooling systems.
Outlines handling methods, including pre-conditioning, packing, loading, and delivery timeframes.
Mandates temperature monitoring and traceability throughout the delivery process.
Addresses hygiene, cleanliness, and contamination prevention during handling.
Establishes procedures for emergency actions in case of temperature deviation or delivery delays.
Requires staff training in safe handling of temperature-sensitive goods.
Supports documentation and labeling to inform handlers of temperature and handling requirements.

ISO 23412 Certification with Quality Asia Certification
Quality Asia Certification offers ISO 23412:2020 certification services to organizations involved in non-vehicle refrigerated delivery of perishable parcels. Certification ensures that delivery systems and procedures comply with international best practices, safeguarding the quality and safety of temperature-sensitive goods during last-mile transport.

Certification Process for ISO 23412
Application Review – Understanding the nature of temperature-sensitive goods and delivery system in use.
Stage 1 Audit – Assessment of cold chain equipment, packaging methods, and monitoring tools.
Stage 2 Audit – On-site verification of cold storage handling, delivery practices, and temperature traceability.
Certification Decision – Granting of ISO 23412:2020 certificate upon successful validation of compliance.
Surveillance Audits – Regular monitoring to ensure continued adherence to cold chain delivery standards.
Recertification – Complete evaluation every three years to confirm ongoing compliance and performance.

Benefits of ISO 23412 Certification
Ensures temperature integrity of sensitive goods throughout last-mile delivery.
Reduces risk of spoilage, contamination, and product rejection.
Strengthens customer confidence in product safety and freshness.
Improves operational consistency and traceability in cold chain logistics.
Aligns with national and international cold storage and transportation regulations.
Supports healthcare, food service, and biotechnology sectors in maintaining high-quality standards.

Get ISO 23412 Certified with Us
If your organization handles temperature-sensitive parcel deliveries through non-vehicle-based cold chain solutions, ISO 23412:2020 certification ensures that your delivery process meets international quality and safety standards. Quality Asia Certification provides ISO certification services to help you demonstrate reliability and care in handling perishable goods. Contact us today to start your ISO 23412 certification process.