Progressive Dialer

*astTECS inbound solution can provide substantial improvement to the productivity of your call center. Skill based routing organizes incoming calls and route them to the most appropriate agents. Features: Interactive voice response Automatic Call Distribution Skill based routing Inbound call pop up Most idle agent based routing Real time supervision Agent call intervention Call back scheduling Call conferencing Product Variants *ast c5 – For 5 Agents *ast c10 – For 10 Agents *ast c30 – For 30 Agents *ast c60 – For 60 Agents *ast c100 – For 100 Agents