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Contact SupplierA water cooling tower is used to cool water and is a huge heat exchanger, expelling building heat into the atmosphere and returning colder water to the chiller. A water cooling tower receives warm water from a chiller. This warm water is known as condenser water because it gets heat in the condenser of the chiller. The chiller is typically at a lower level, like in a basement. The cooling tower’s role is to cool down the water, so it can return to the chiller to pick up more heat.