RMS Tech Solutions

Anand Nagar, Pune, Maharashtra

*asttecs outbound call center suite:

_{*asttecs predictive dialer effectively integrates all outbound processes (telemarkeitng, sales, surveys, collections) with the life cycle. it precisely manages outbound calling to achieve maximum productivity by supporting various campaign and list management strategies.}

features

• ^{_{manual, progressive & predictive dialing}}
• ^{_{outbound acd}}
• ^{_{longest idle agent based routing}}
• ^{_{call back scheduling}}
• ^{_{multiple campaign management}}
• ^{_{multiple dialing modes}}
• ^{_{agent inter dialing support}}
• ^{_{call forward and three way conferencing}}
• ^{_{dnc list management}}
• ^{_{agent call intervention}}
• ^{_{real time supervision}}
• ^{_{music on hold}}
• ^{_{call transfer}}
• ^{_{call retrieval}}

*astTECS PRI cards are high-performance, cost effective telephony cards available with carrier grade optional hardware echo cancellation. The card allows up to 96 (T1) or 120 (E1) channels and allows integration of legacy telephony systems with emerging Voice-over IP (VoIP) technologies.*astTECS E1/T1/J1 digital cards are designed to work with Open Source based VoIP platforms such as Asterisk (e.g. PBX in a Flash, FreePBX Elastix) & FreeSWITCH. It supports industry standard telephony protocol families. Both line-side, trunk-side interfaces along with advanced call features are supported.QUICK FACTS Ease of installationCompatible with Linux and Window OSOptional Hardware echo cancellationSuperior voice qualityAvailable in PCIe1 year warranty on parts APPLICATION Legacy PBX/IVR ServicesVoIP ServicesComplex IVR ApplicationsConference BridgesCalling Card PlatformsPRI Switch Compatibility: Network or CPE

*astTECS IP PBX can reduce costs, increase productivity and connect remote offices and teleworkers. It enables your business to be flexible, innovative and competitive.

Some of the features are as below

• Video calling & conferencing
• Smart phone with Wi-Fi client
• Audio conference bridging
• Interactive Voice Response (IVR)
• Voice Logger
• Distributed office setup
• Voice mail to Email
• Seamless integration with existing EPABX
• Fax to Email
• Web-based receptionist console
• PRI Integration
• CRM Integration
• GSM Integration

*astTECS IP PBX comes with the various customizations as per client requirements. Some of product varients are as below

• Mini PBX IP PBX for up to 10 extensions
• ast e25 IP PBX for up to 25 extensions
• ast e50 IP PBX for up to 50 extensions
• ast e100 IP PBX for up to 100 extensions
• ast e200 IP PBX for up to 200 extensions
• ast e300 IP PBX for up to 300 extensions
• ast e500 IP PBX for up to 500 extensions
• ast e1000 IP PBX for up to 1000 extensions

open source asterisk ip pbx interactive voice response video conference built in call recording voice logger voice mail to e-mail distributed office set up centralized administration call detail report web based receptionist console gsm integration audio conference bridging fax support logical partitioning 3rd party application integration and many more features.