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RMS Tech Solutions
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Our Product / Services

  1. Call Center Software 3 Products available
  2. IP Phone

    1 Products available
  3. Network Gateway

    1 Products available
  4. Headsets

    1 Products available
  5. Technology Support Service

    1 Services available
  6. Others Products / Services 2 Products / Services available

Call Center Software

We offer a complete product range of Predictive Dialer, Progressive Dialer and Call Center Dialer

Predictive Dialer

65,000 - 3.50 Lakh / Set Get Latest Price
*astTECS predictive dialer effectively integrates all outbound processes (Telemarkeitng, Sales, Surveys, Collections) with the life cycle. It precisely manages outbound calling to achieve maximum productivity by supporting various campaign and list management strategies.Features Manual, progressive & predictive dialingOutbound ACDLongest idle agent based routingCall back schedulingMultiple campaign managementMultiple dialing modesAgent inter dialing supportCall forward and three way conferencingDNC list managementAgent call interventionReal time supervisionMusic on holdCall transferCall retrieval Product Variants *ast c5 For 5 Agents*ast c10 For 10 Agents*ast c30 For 30 Agents*ast c60 For 60 Agents*ast c100 For 100 Agents

Progressive Dialer

65,000 - 3.50 Lakh / Set Get Latest Price
*astTECS inbound solution can provide substantial improvement to the productivity of your call center. Skill based routing organizes incoming calls and route them to the most appropriate agents.Features: Interactive voice responseAutomatic Call DistributionSkill based routingInbound call pop upMost idle agent based routingReal time supervisionAgent call interventionCall back schedulingCall conferencing Product Variants *ast c5 For 5 Agents*ast c10 For 10 Agents*ast c30 For 30 Agents*ast c60 For 60 Agents*ast c100 For 100 Agents

Call Center Dialer

60,000 - 4 Lakh / Set Get Latest Price
  • Min. Order (MOQ) 1 Set(s)

Your call center operation requires a proactive, scalable, end-to-end solution to monitor and manage all processes. *astTECS call center dialer is just what you need. It provides visibility and control over the performance and productivity of your call center.

*astTECS call center solution has all the features associated with high end and high cost proprietory call center solutions.

*astTECS GSM Dialer Run your domestic process with *astTECS GSM dialer and reduce your telecom expenses by 50%. It also help the enterprise to increase the sales turnaround and effective utilization of leads. Key offerings

  • Automatic call distribution
  • Interactive voice response
  • Voice logger
  • WhatsApp Integration
  • Voice blasting
  • Hosted dialer
  • CRM integration
  • SMS integration
  • Live/current agent monitoring
  • Report and campaign statistics
  • Voicemail to email
  • Missed call alert on agent screen
  • Call history search and dial option
  • Feedback IVR
  • Sticky agent and account based call routing

Additional Information:

Packaging Details : industry grade packaging

Delivery Time : 7 working days

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