Products / Services #4554603

We engage with our customers to plan the campaign and work bottom up to devise the entire direct mail campaign strategy. As per the customer requirements our services include target audience screening, data list sourcing, data cleaning and filtration.

Sourcing each element from different vendors and collating them proves to be laborious task for the kit issuing organization. Production of all elements under one roof reduces the requirement of complex coordination, ensures outsourcing fulfillment and allows companies to reduce the warehousing cost. We are the one point of contact for your kits.

Content management is a formalized means of organizing and storing an organization's documents, and other content, that relate to the organization's processes. The term encompasses strategies, methods, and tools used throughout the life cycle of the content

Seshaasai as a company always focused on speed, innovation, stability, security and ease of use. Based on these important cornerstones, a framework of security solutions was built using state of the art technology. Being the pioneer in India for security printing, transactional and other solution offering for more than a decade, the core software development team has been developing and delivering In house custom security software applications for managing valuable data of its own and its customers. It has implemented the latest industry standard firewall (hardware) and user role based software for protecting data from security breach and other threats from its print environment.

With print quality in India at par with the best in the World and with software, process management and project execution skills at Seshaasai, we are very confident in forging ahead on this new business vertical. This engagement involves execution of print, VDP & fulfillment projects on regular frequency. Some salient features are: Very high quality & consistency of offset print.Complex programs to be deployed for data print, dispatch management and MIS.Process design & checks for near zero defect production & assortment.Currently servicing 6 Countries in south-east Asia with country-specific zip code logic, packaging & bar coding for postal automation compatibility.Timely execution & shipment coordination for overseas dispatch. Indian print and related service offerings have evolved to be of International quality and acceptability. We offer services to our foreign clientele along the following lines Offset print & publishing.Digital print.Personalization & data management.Distribution solutions.Product sourcing, kitting & fulfillment.

We take pride in being perceived not as vendors but as partners by our customers. Our engagement with existing customers is very deep and long standing. While mandated for any project, we bring to the table our all round experience and expertise to ensure a fast, smooth and effective roll out.Our customer briefing and discussions include a wide gamut of ideas and inputs Document sizing & design for effective communicationData structures and extraction suggestionsDocument specification definition for dispatch efficiency and cost optimizationData security & compliance managementWorkflow and process mapping for re-engineering existing activities

Seshaasai offers image based data entry solutions to its customers. Data entry through physical documents is also undertaken. Seshaasai has designed an indigenous workflow solution that takes care of this activity. This solution has multiple features that aids error free data entry and process. Some of the features are listed below Multiple masters to automate control and validate data entry.Field wise zoning in the application form from where the data needs to be captured.Multiple areas of the same application can be zoned or mapped to a single field, this helps in making the data entry process more efficient and robust

Ask any marketer, and he will likely tell you that building loyal customers and maximizing customer lifetime value is a critical goal. Often, the problem for marketers is understanding how to effectively create and launch customer loyalty management (CLM) programs. After identifying the stakeholders as also the team members involved in the successful implementation of the loyalty program it is critically important that the communication material that is created is attractive to generate response. It is also imperative that necessary measurements which include soft measures, like brand tracker markers, and hard measures, like conversion rates and purchase frequency are understood and content created which would ensure engaging customers through intelligent context and boosted performance through continuous improvement.

As part of the back office support to its customers, Seshaasai offers call centre support and query desk services. Teams trained in calling etiquettes and sound operational knowledge are deployed to provide the finest experience to its customers.The teams have on-line access to the Work flow systems to enable them to get a bird's eye view along with micro-view on all records in the system. The workflow system also helps the tele-call executive to get maximum information in one screen rather than having to surf multiple screens or applications to handle a query. Our IT specialists have regular interactions with the call-centre executives and the workflow modules are constantly upgraded to accommodate the requests from these executives.The call centre and query desk teams have the following facilities On-line links to workflow systemsCall recording facilitiesComplaint log modulesInvestigation report update modulesMIS to show open cases

The young generation in India has taken to working in BPOs just like a fish takes to water. Jobs were easily available, immediately after their basic education, free training was provided, adequate salary given and opportunities to learn and grow within the industry. Seshaasai as part of its well thought of strategy established Rural BPOs at 3 locations in the country. Located at Kolar and Chokkahalli (approximately 2 hours drive from Bengaluru International airport) and the third one at Hyderabad, these units handle almost 50% of the overall BPO operations at Seshaasai.

Seshaasai offers mailroom management services to many companies in the BFSI space. The following activities are included in the mail room Management Service Solution Receiving mails from courier agenciesChecking and acknowledgementUpdating clients Application Tracking System (ATS)Document scrutiny servicesReporting discrepancy report to branches, central operationsSorting, segregation, scanning and indexing of scanned imagesDocument storage and pull outs as per client request

Seshaasai provides domestic courier services by air, rail or surface mode for every budget and speed requirements. We have the network and experience to provide reliable economical service throughout the country.

Data mining, the extraction of hidden predictive information from large databases, is a powerful new technology with great potential to help companies focus on the most important information in their data warehouses. Data mining tools predict future trends and behaviors, allowing businesses to make proactive, knowledge-driven decisions. Data mining tools scour databases for hidden patterns, finding predictive information that experts may miss because it lies outside their expectations.

Our campaign management services coupled with data mining and CRM services help our customers to deliver timely, pertinent and coordinated messages and value propositions (offers or gifts) to customers and prospects. The main features of these services are The software manages and monitors customer communication, behavior, spends across multiple touch-points such as direct mail, call centers, customer service feedback and reports, point of sales, interactive Web etc.The software automates and integrates the planning, execution, assessment and refinement of possibly tens to thousands of highly segmented campaigns that run monthly, weekly, daily or intermittently. The software can also run campaigns with multiple communication points, triggered by time or customer behavior such as specific spends or any other data trigger.

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