In these times of instant gratifications, businesses look for immediate results. The buzzword, often, is ROI. However, what goes unnoticed is the fact that any business is like a tripod with three legs supporting it Customer, Employee and Financial Strength. By giving attention to only one or two of the legs, businesses may stand to benefit in the short term. But it creates an imbalance in that organizations ecosystem that can have adverse impact in the longer run. Leadership Through Engagement (LTE) is a highly unique, innovative and all encompassing approach built on the philosophy, A happy employee creates a happy customer, who in turn, makes the organization happy through sustained business. Spread over a period of one year or more, this approach conducts a health check of the organization, its individual departments, and its leaders. It deep dives into the practical, on the ground realities of the business and its people, and helps arrive at more tangible solutions. Everyone shares the ownership of the success of the business.