Voice recording for incoming & outgoing telephone callsrugged and reliable hardwarehigh fidelity playback of recorded converations.Live call monitoringcaller id and dialed out no.recorded supported.incoming-outgoing-missed call bifurcationplay list searching by date-time, incoming-outgoing numbers, party name, talk-time &more informationfast forward, backward, stop, pause, volume control & auto play- play optioninput note for recording to remark. Phone book for customer name entryrecording backup file format is wav & mp3 soundcall list print out and export in ms excel formatlan supported & password protection. Multiple user rights allocation .