8 Port GSM Call Center Suite, Size : Standard

These devices are designed with rich technical specification to reduce expenses of business communication. It is very easy to handle, and get installs without much hassle due to its web-based preferences. All standard hardware and advanced software configurations has been used to build this device. Configuration with existing IP-PBX, PBX soft switches like Lynx Server or Elastic is made easy for this device. It has 8 GSM channels that can easily bridge IP systems to GSM network. It is small appliances with a stable hardware and inbuilt IP PBX functionality. GSM Call Center Suite can be used both for inbound and outbound call Centers.
Specification :

• GUI Agent Panel
• Admin/ Supervisor Panel
• GSM Ports
• 120 GB SSD
• Predictive / Preview Dialling/ OBD IVR
• Basic IVR
• 100% Conversation Recording
• 3 Party Conference
• SIP License
• Customizable 45 Field CRM
• Customizable Disposition
• Call Back Scheduler
• Live Monitoring
• Agent Log-in / Logout
• ACD
• MIS Reporting
• Role Management
• Lead Management
• Barge-In & whispering

Applications :

• Call Centers
• Hospitals
• Insurance sector
• Real Estate
• Travel and tourism
• Business
• Airlines
• Customer Care
• Government Sector

Core Benefits :

• Higher client satisfaction
• Better monitoring of agent’s work
• Improve reporting features
• Enhance productivity and features
• Cost effective solution with extensive features
• Better sales
• Improve security