Company Information
Member Since 1 Year
Nature of Business Service Provider
GST No. 06**********Z3Ask for more detail from the seller
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Details :
Centralized Ticket Handling: Manages customer queries, IT support requests, or service issues in one unified system, ensuring timely assignment, tracking, and resolution.
Automated Workflows & Escalations: Uses automation rules to route tickets, trigger alerts, and escalate unresolved issues—improving efficiency and reducing response time.
Multi-Channel Support Integration: Collects and manages tickets from email, chat, phone, web forms, and social media in a single dashboard for consistent and streamlined support.
Analytics & SLA Tracking: Provides detailed reports on ticket volume, agent performance, and SLA compliance to help optimize support operations and customer satisfaction.
20,000 - 56,000/ pieces
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Manesar, Gurugram, Haryana 
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